S E R V I C E
Office Relocation and Fit-Out Technology in Melbourne
Cabling, internet, Wi-Fi, phones, cameras and door access for a new office, planned as one project so everything works on the day staff move in.
For a Melbourne office move or fit-out, Kookaburra Comms qualifies the new address and orders the internet early, cables the tenancy and builds the comms room alongside the other trades, installs the Wi-Fi, network, cameras and door access, and moves the phones to 8x8 with the numbers ported, so the new office works on move-in day.
Key facts
- Business internet often has a longer lead time than the fit-out itself, so it should be ordered the week the lease is signed.
- Cabling has to be in before the ceilings close, which makes it one of the earliest trades a fit-out depends on.
- Australian businesses can generally keep their existing numbers when moving phones to a cloud system, because the losing carrier must port them on request.
Common use cases
- Moving to a new office or warehouse in Melbourne or regional Victoria
- Fitting out a new tenancy, or refurbishing the current one
- Expanding onto another floor or into the unit next door
- Opening a second site that should work the same way as the first
- Consolidating two offices into one
What's included
- Address qualification before the lease is signed, and internet ordered the week it is
- Structured cabling, comms rack and patching, by an ACMA registered cabler
- Coordination with the builder, electrician and project manager
- Wi-Fi, switching and gateway installed and configured before move-in
- 8x8 cloud phones, with existing numbers ported and staff trained before cutover
- Security cameras and door access, cabled while the ceilings are open
- Move-day support, documentation and handover
Why office moves go wrong on the technology side
The usual failure in an office move isn’t one big mistake. It’s five contractors each doing their part, with nobody responsible for the whole. The internet is ordered too late, so the new office opens on a mobile hotspot. The cabler finishes before anyone has decided where the access points and cameras go, the phones are moved by a provider who has never seen the network, and on move-in day each of them points at another.
We take the whole communications side as one project. Internet, cabling, Wi-Fi and network, phones, cameras and door access are planned together, scheduled against the builder’s programme, and tested before staff arrive.
What we do, and when
Before the lease is signed. Qualify the new address for internet. Two buildings on the same street can have entirely different options, and the service a business depends on may need construction. That’s worth knowing while there’s still a choice of building. Internet lead times for a new tenancy explains why.
The week the lease is signed. Order the internet service. It often has a longer lead time than the fit-out itself. If it won’t arrive in time, plan a 5G service to bridge the gap.
During design. Mark up the floor plan with desks, meeting rooms, access points, cameras, doors and the comms room. Decide the cable category and the spare capacity in the rack. Adding outlets now costs very little; adding them after the ceilings close costs a lot.
During the fit-out. Run the cabling, by an ACMA registered cabler, while the ceilings are open, coordinated with the builder and electrician. Build the comms room with power and ventilation for what will go in it.
Before move-in. Install and configure the gateway, switching and Wi-Fi. Port the phone numbers to 8x8 on a scheduled date and train staff before cutover. Commission the cameras and door access. Test everything with the internet service live.
Move day and after. Handover includes test results, documentation and as-built drawings, and the same team supports the site afterwards.
Opening a second site
The same plan applies when a business opens another site rather than moving. The aim is a second office that works exactly like the first: the same network design, the same Wi-Fi names, the same phone system and the same documentation, managed from the same consoles. Hardware can be configured and pre-staged in Melbourne before it ships, which suits regional and interstate branches too.
Where our part stops
We cover the communications layer of the move. Desktops, servers and business software stay with your IT provider or internal IT, and we agree the hand-off with them early. Likewise, electrical work, joinery and building works belong to the builder and electrician. We coordinate with them rather than replace them.
Why Kookaburra Comms
- One team for the internet, cabling, network, phones and security, instead of five separate contractors
- ACMA registered cabler, Ubiquiti partner, 8x8 partner and Aussie Broadband Certified MSP Partner
- We work to the builder's programme, including after hours and weekends when the move needs it
- The team that sets up the new office supports it afterwards
Frequently asked questions
- How early should we involve you in an office move?
- Before the lease is signed, if possible. Checking what internet the new address can get is free, while some services need construction that takes months. After that, the earlier we see the floor plan, the easier it is to get cabling in before the ceilings close and the comms room in the right place.
- Can we keep our phone numbers when we move office?
- Yes. With a cloud phone system the numbers aren't tied to the building, and moving onto 8x8 as part of the relocation lets the old carrier's numbers be ported on a scheduled date. Old services stay active until the port completes, so nothing is cut off early.
- Do you look after computers and servers in the move as well?
- No. We cover the communications side: internet, cabling, network, Wi-Fi, phones, cameras and door access. Desktops, servers and business software stay with your IT provider or internal IT, and we agree the hand-off with them early so nothing falls between the two.
- What if the internet won't be ready by move-in day?
- We plan for it rather than hoping. A business 5G service can usually be put in place much faster than a fixed connection and run the office until the fixed service arrives, then stay on as failover afterwards.
- Can you work after hours so we don't lose a trading day?
- Yes. Cabling and cutover work can be scheduled after hours or on weekends, so the old office keeps trading until close and the new one is working the next morning.
Helpful guides
- New Office Data Cabling: Choosing and Briefing a Cabler — What to ask before hiring a cabler for a new office.
- Internet Lead Times for a New Tenancy — Order it the week the lease is signed.
- Office Data Cabling Fit-Outs — What a structured cabling fit-out involves.
- Switching Business Phones to 8x8 — How number porting works, and what to have ready.
- Office Wi-Fi Upgrade Planning — Planning Wi-Fi for a new or changed floor plan.
Related services
- Commercial Fit-Outs — When the new space is being built or extended, not just moved into.
- Retail Fit-Outs — POS, EFTPOS, Wi-Fi and CCTV for a new store.
- Data & Fibre Cabling — Structured cabling and the comms room for the new tenancy.
- Business Internet — NBN, Fibre & 5G — Address qualification, ordering and failover for the new site.
- Wi-Fi & Network Solutions — Commercial Wi-Fi designed for the new floor plan.
- Business Phone Systems & UCaaS — Moving the phones without losing the numbers.
- Security Systems & Cameras — Cameras cabled during the fit-out, not after it.
- Access Control & Door Entry — Door cabling while the ceilings are still open.
Talk to Kookaburra Comms
Get a no-commitment quote for office relocation and fit-out technology across Melbourne, regional Victoria or interstate. Call 03 9008 4199 or send a message.
GET A FREE QUOTE