G U I D E S
Business communications guides
Plain-English guides for Australian businesses making decisions about phones, internet, networks, contact centres, cabling and security.
Cabling
Structured cabling, fit-outs and what belongs in the comms room.
Comms Room Cleanup and Network Documentation
How to tell when a comms room needs attention, and what good network documentation should contain.
Cat6 vs Cat6A: Which Cabling Do You Need?
How to choose between Cat6 and Cat6A for an office data cabling project.
Office Data Cabling Fit-Outs
What's actually involved in an office data cabling fit-out — from planning and cable choice to comms racks, coordinating trades, testing and documentation.
Networks & Wi-Fi
Coverage, capacity and connecting sites together.
Point-to-Point Wireless: Linking Buildings Without Trenching
How point-to-point wireless links connect separate buildings, sheds and yards without civil works.
Why Is Our Office Wi-Fi Slow? A Diagnostic Checklist
A step-by-step way to find what is actually causing slow office Wi-Fi before spending money on new hardware.
Office Wi-Fi Upgrade Planning
When and how to plan an office Wi-Fi upgrade — sizing wired access points, understanding mesh Wi-Fi, separating guest traffic, optimising performance, and avoiding the mistakes that create unreliable coverage.
Phones & Contact Centre
Cloud phone systems, contact centres and call quality.
8x8 Call Recording, Reporting and Compliance
What to decide about call recording, retention and reporting before switching it on.
What Happens During an 8x8 Implementation
A stage-by-stage account of what an 8x8 deployment involves and where the time goes.
8x8 with Microsoft Teams: Your Options
The options for running business calling when the company already lives in Microsoft Teams.
Do You Need a Contact Centre, or Just a Better Phone System?
A practical way to decide between a cloud phone system and a full contact centre platform.
Dropped Calls on Cloud Phones: Causes and Fixes
How to diagnose dropped calls, one-way audio and poor voice quality on a cloud phone system.
Network Requirements for 8x8 Before Go-Live
The network checks worth completing before a cloud phone system goes live.
Which 8x8 Licence Do You Actually Need?
How to work out which 8x8 licence each person in the business actually needs.
8x8 vs RingCentral vs Teams Phone vs 3CX
A practical 8x8 vs RingCentral comparison, with Teams Phone and 3CX included for businesses choosing a cloud phone platform.
On-Premise PBX vs UCaaS: The True 5-Year Cost
A practical five-year cost and operational comparison of traditional on-premise PBX and modern UCaaS cloud phone systems.
What Is UCaaS? What Is CCaaS?
Understand the difference between UCaaS business communications and CCaaS contact centre platforms, including when a business needs one, the other or both.
UCaaS vs Traditional Phone Systems for Australian Businesses
How cloud phone systems (UCaaS) actually compare to traditional on-premise PBX for Australian businesses — what changes, what stays the same, and when each makes sense.
Business Internet
Choosing a connection and keeping it online.
Internet Lead Times for a New Tenancy
What to order and when, so a new site is not sitting without internet on day one.
How Much Business Internet Do You Actually Need?
How to size a business internet connection from real workload rather than a speed figure.
Internet for Regional and Remote Victorian Sites
Choosing and combining internet options for business sites outside metropolitan Melbourne.
NBN Business Fibre vs Enterprise Ethernet vs 5G
A practical comparison of business NBN fibre, Enterprise Ethernet, dedicated carrier fibre and 5G for Australian business sites.
Business Internet Failover & Redundancy
How to build business internet failover and redundancy that keeps phones, cloud apps, cameras and essential operations online when a connection or supporting component fails.
Security & Cameras
Cameras, recording, retention and door access.
UniFi Access: Door Entry on the Same Network
What UniFi Access does, what installing it actually involves, and when it is the right choice.
UniFi Protect for Business CCTV vs Traditional NVR
Comparing UniFi Protect with a conventional NVR system for business camera installations.
IP Cameras vs Analogue CCTV for Business
How IP cameras and analogue CCTV compare for business security upgrades.
Ubiquiti & UniFi
Choosing, running and migrating to the UniFi platform.
Migrating to UniFi from Consumer Gear or an Ageing Network
A practical migration path from consumer or ageing equipment to a managed UniFi network.
The UniFi Ecosystem Explained
A plain-English map of the UniFi ecosystem and which parts suit an Australian business network.
UniFi Licensing and Running Costs: What's Actually Free
A clear account of what UniFi costs to run, beyond the absence of per-device licence fees.
UniFi vs Meraki vs Cisco vs Aruba vs Fortinet
A practical comparison of UniFi, Cisco Meraki, Cisco enterprise networking, Aruba and Fortinet for small, growing and multi-site business networks.
Ubiquiti Networks for Small and Growing Businesses
Why Ubiquiti has become a strong network platform for Australian businesses — covering gateways, enterprise switching, Wi-Fi, point-to-point links, 5G connectivity, cameras and access control.